Privacy Policy (Effective from 01.12.2020)

We take the responsible approach to processing and storing personal information of MED Channel service consumers and visitors of the website https://med-channel.com/en. Personal information refers to any data that allows identifying a person directly or indirectly, including personal data as defined by data protection laws.
This Privacy Policy describes the types of personal information we collect from users of our websites (including the mobile version) and MED Channel clients. It also outlines the methods and practices we use to collect and process your personal data.

INFORMATION YOU PROVIDE US
MED Channel collects and processes the following information: name, surname, patronymic (if applicable), postal address, email address, and phone number. We collect only the data you voluntarily provide. For example, we may collect personal information (data from your publicly accessible social media profile) to obtain feedback about our services or request your location data for registration purposes to provide services or participate in promotions. You are not obliged to provide this information, but if you choose not to, some functions of our site or services may not be available or may work improperly.
Additionally, when you visit our websites, we may automatically collect certain information about you, such as your IP address, operating system, browser type, device type, and unique device identifiers (UDID or MEID), as well as the pages you visit on our site. We may use this information to manage, maintain, and customize our website and services.

MOBILE DEVICES AND LOCATION INFORMATION
The mobile versions of our sites, with your consent, may collect precise location information from your device using GPS, Wi-Fi, Bluetooth technologies, or by calculating the distance to the nearest mobile network base station.

MED Channel uses this information to provide location-based services, such as finding live events in your country or city, or tailoring special offers relevant to your region. You can always withdraw your consent for location tracking by disabling the location services in your device or browser settings. If you wish for us to delete your location data, please send us a request via email.
Processing Methods
Personal information is processed using computers and/or automated tools in compliance with organizational procedures and methods aligned with the data collection objectives.
Some personal information may be accessible to certain employees of MED Channel (such as administration, sales, marketing, call center, legal department, IT staff) or third-party organizations (such as service providers, postal organizations, hosting providers, IT providers) entrusted with processing the data.

DATA USAGE
We use your personal information for providing services within MED Channel, which refers to a group of companies operating under the MED Channel brand. Any use of your personal information within MED Channel follows this Privacy Policy. We may send marketing and promotional materials about our products and services, or special offers. You can opt-out of receiving such communications by providing us with written consent.

PROTECTION OF PERSONAL INFORMATION
MED Channel takes all commercially reasonable measures to prevent unauthorized access to personal information. However, we urge you to take necessary precautions when transmitting your personal information, such as using secure browsers and changing passwords regularly.

ACCESS TO INFORMATION
You control the personal information you provide to us. You have the right to correct or modify the information, change your marketing preferences, or request deletion of your personal data at any time.

AMENDMENTS TO THE PRIVACY POLICY
We may amend this policy at any time by posting it on this page at https://med-channel.com/confidentiality/en. Please check this page frequently for updates.

LEGAL INFORMATION
This Privacy Policy complies with Ukrainian laws on personal data protection, as well as with the laws of most CIS countries. It also complies with the European Union's General Data Protection Regulation (GDPR).

FOR INQUIRIES, CONTACT:
Business Owner: Serhiy Misyvych
Legal Address: Kyiv, Ukraine
Phone: +38(050)617-69-69
Email: help@med-channel.com